Privacy Policy
Table of Contents
- A. COLLECTION OF INFORMATION.
- B. USE OF PERSONAL INFORMATION.
- C. DISCLOSURE OF PERSONAL INFORMATION.
- D. RETENTION.
- E. COOKIES.
- F. CHANGES TO THIS PRIVACY POLICY.
- G. HOW TO CONTACT US.
Note: This Privacy Policy applies to the collection, use and disclosure of information in connection with the products and the services offered by EDUPRCHINA.COM.
EDUPRCHINA.COM ("we", "us") recognizes the importance of privacy and confidentiality of personal information.
EDUPRCHINA.COM (the "website") is a website which facilitates global agents ("you") to help your students apply for studying in China or other countries.
This Privacy Policy sets out the ways in which EDUPRCHINA.COM collects, uses and discloses information in connection with its operation of the Website including personal information about Website visitors and representatives and employees of agents. This Privacy Policy also applies to use of the Website via a mobile device, either through mobile applications or mobile-optimized websites. For details of the personal information that we collect when you use or interact with other EDUPRCHINA services, please refer to the applicable Privacy Policy to those services.
If you have any questions or concerns about the use of your personal information, then please contact us using the contact details provided at section G "HOW TO CONTACT US" the bottom of this Privacy Policy.
A. COLLECTION OF INFORMATION
The personal information that we may collect about you broadly falls into the following categories:
Information you provide to us
If you are a representative or employee of any company agent or an individual agent:
- you will be asked to provide certain contact information that is necessary for the registering for a Website account on behalf of an agent, including nationality, email address, name, address, phone number, and other information;
- you will be asked to provide certain identity information related to your business, such as your company name, corporate registration details and information about your business license;
- in connection with the facilitation of application and payments at the Website, you will be asked to provide certain payment information. This might include bank account numbers, billing and delivery information or other information to facilitate the application as well as the settlement of related fees;
- we will process any information provided to us in connection with disputes or to support complaints in connection with the Website or programs and/or services applied via the Website.
- Information you submit to the Website for publication may be made publicly available on the Website and therefore accessible by any internet user. You should exercise caution when deciding what information you submit to us for publication.
Information that we collect automatically
If you are a representative or employee of any company agent or an individual agent:
- If you contact us (such as via our online customer chat service, telephone, WeChat, email, Whatsapp or other ways), we may record a copy of your correspondence and may ask for additional information to verify your identity.
- We will collect contact details and other information of users from publicly available sources for the purposes of verifying the users and performing due diligence on the users.
- We will collect details of user activities, and interactions on the Website including information relating to the programs applied for, delivery information, communications between users and any information disclosed in any discussion forum.
- From time to time, we may also collect information about the existing and prospective users, during or in connection with education exhibitions, industry events and/or other functions. Including representative contact names, addresses, phone numbers, fax numbers and email addresses.
- If you visit our Website, we will automatically collect certain information from your device. In some countries, including countries in the European Economic Area, this information may be considered as personal information under applicable data protection laws. Specifically this information may include IP addresses, device type, unique device identification numbers, browser type, broad geographic location (e.g. country or city-level location), browsing patterns and details of how you have interacted with our Website and the programs and services available on it. In addition, we gather statistical information about the Website and visitors to the Website including browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique visitors. Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content is of interest to them. We use this information for our internal analytic purposes and to improve the quality and relevance of our Website. Some of this information may be collected using cookies and similar tracking technology.
B. USE OF PERSONAL INFORMATION
We collect and use your personal information for the following purposes:
- verifying your identity and conducting security, KYC (know-your-customer) and anti-money laundering diligence and background checks in order to set up user accounts;
- verifying your eligibility to register as a Website user in accordance with our Terms of Use;
- setting up / administering user accounts, including providing log-in IDs and developing a Website profile;
- providing users with customer service support; responding to queries, feedback, and managing claims and/or disputes;
- facilitating communication between agents and consultants via the Website or other ways, processing student applications made over the Website;
- assessing and monitoring account security and transaction risks of users of EDUPRCHINA.COM, detecting and preventing fraud, money laundering and other security incidents;
- personalizing our marketing and communications with you based on your browsing records, and your application order history;
- analysis in order to improve the content and layout of the Website, and to improve the programs and services on EDUPRCHINA.COM;
- identifying, developing and marketing and advertising programs and services that we believe you will value, including across browsers and devices, in accordance with applicable laws. Cookies or other similar technologies may be used to provide you with advertising based upon your browsing activities and interests. Where we are required by applicable law, we will seek your consent prior to sending you communications for marketing purposes;
We may also use your personal information for other purposes that are not incompatible with the purposes we have disclosed to you (such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes) if and where this is permitted by applicable data protection laws.
C. DISCLOSURE OF PERSONAL INFORMATION
We may disclose (or provide access to) personal information to the following categories of recipients:
- Other website users where necessary in connection with the facilitation of program applications and communications made between you and the other users.
- Third party business partners and service providers of EDUPRCHINA.COM engaged by us or working with us to assist us to provide services to you or who otherwise process personal information for purposes described in this Privacy Policy or notified to you when we collect your personal information. Categories of these partners or service providers include: a) Members of iStudy Education Group and/or that work with us to provide processing services such as software, tools, systems and messaging services for purposes described in this Privacy Policy; b) our business partners; c) marketing and advertising Websites, such as Google, Twitter, Facebook, Instagram and other social medias, and providers of analytic services relating to users’ behavior, in order to tailor the content you see when visiting our Website. These websites may combine information they collect on our Website with data on their websites and data they collect from other websites or through other sources in order to conduct targeted advertising. The processing activities of these third party marketing websites are governed by their own privacy policies, not this Privacy Policy; d) payment service providers who collect and process personal information to assist with settling the payments for student applications. The activities of payment service providers may be governed by their own privacy policies, not this Privacy Policy; e) risk control service providers to assess the security of users’ accounts and transaction risks;
- To our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations where we believe it is necessary to comply with applicable laws or to exercise, establish or defend our legal rights or protect your vital interests or those of any other person, we may also disclose and transfer your personal information or as otherwise required or permitted by applicable laws.
- To any other person with your consent to the disclosure.
We may provide aggregated or anonymized data to third parties, but when we do so, the information we share is in a de-identified format that does not personally identify you.
D. RETENTION
We retain your personal information as long as we have an ongoing legitimate business need to do so for example to provide services or programs to you, or as required or permitted by applicable laws, such as tax and accounting laws.
When we have no ongoing legitimate business and need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
E. COOKIES
We may use cookies to identify users and to customize their experiences. Our cookies contain no personal information about you. We use cookies to prevent you from having to repeatedly enter your login information, to save college/universities and programs/scholarship searches temporarily, to administer our Website and help us understand how visitors use them, and to improve our Website and related products and services.
We may use third parties, including network advertisers and other third party ad servers, to deliver ads to you. These third party ad servers may use cookies, Web beacons, or other technology to collect information about your visits to our Web sites and may use that information to present advertisements that may be of interest to you (including while you are no longer on our Website).
You may refuse to accept cookies by following the procedures specific to your Web browser. If you do so, your browser may react strangely and you may not be able to complete, save, or submit a form or use some services on our Website.
F. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time in response to changing legal, technical or business developments without directly informing you. Any changes to this Privacy Policy will be communicated by us posting an amended Privacy Policy on the Website. Once posted on the Website, the new Privacy Policy will be effective immediately.
G. HOW TO CONTACT US
If you have any requests, questions or concerns about our use of your personal information and this Privacy Policy, please contact us by sending email to service@eduprchina.com, or call us at 86-025-58745604.
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